What to bring to clinic
A photo identity card, earlier prescriptions, investigation reports, and a list of medicines you actually take. If another doctor referred you, bring that note.
Home / Patients
Planning a visit
Come prepared, or come straight to emergency.
If someone is struggling to breathe, has chest pain, sudden weakness, heavy bleeding, or a serious injury, do not look for a clinic slot. Use the ground-floor emergency or call 022 6910 1911.
Hours
| Service | When |
|---|---|
| Emergency & trauma | Every day, all night |
| Outpatient clinics | Monday–Saturday, 8:00–20:00 |
| Sunday clinics | Selected specialties, 9:00–13:00 |
| Diagnostics | Monday–Saturday, 7:30–20:00; urgent tests overnight |
| Visiting, general wards | 11:00–13:00 and 17:00–19:00 |
| Intensive care visiting | Short visits at the times posted on the unit door |
| Pharmacy for inpatients | 24 hours |
Admission
Planned admissions are confirmed by the specialty desk. Bring the same records, comfortable clothes, and the phone number of the person who will make decisions if you cannot.
Fees & insurance help
The billing desk on the ground floor explains charges before a planned admission. Bring your insurer’s card and policy papers if you hope to use a cashless facility. Confirm cover with your insurer; the desk will tell you what the hospital can process.
Health checks
Executive, cardiac, women’s, and senior health reviews are booked as packages. Ask the desk for the current panel and fee. A package is a screen, not a diagnosis.
Families
One attendant may stay with a ward patient according to the bed category. Intensive care does not allow an overnight attendant. A counsellor is available through the nursing station.
Getting here
The ambulance bay and emergency are on Veer Savarkar Marg. Paid visitor parking is under the west wing. Local trains: Dadar and Prabhadevi stations are the nearest.